CHAPTER III: CONSUMER DISPUTES REDRESSAL AGENCIES. It functions as a court. ... the District Forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed ''does not exceed rupees twenty lakhs. The Consumer Commissions are authorized to impose penalties on trader or person against whom complaint is made if he fails to comply with the order of the redressal agency. The commission is trying its best to effectively redress the grievances of the consumers at the national level. ... the District Forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed ''does not exceed rupees twenty lakhs. District Consumer Disputes Redressal Forums: At the lowest level are the District Forums and these are established in each District and have jurisdiction to entertain complaints where the value of goods or services and the compensation if any, claimed does not exceed Rs.20,00,000 (TWENTY LAKHS), and a complaint can be filed in a District Forum within … These have been established at three levels: District, State and National known as: National Consumer Disputes Redressal Commission or National Commission. 1. CHAPTER III CONSUMER DISPUTES REDRESSAL AGENCIES Section 9. A Consumer dispute Redressal Forum is known as "District Forum" established by the state government in each district of the state by notification. CONSUMER DISPUTES REDRESSAL AGENCIES 9. PROVIDED that the National Commission may entertain an appeal after the expiry of the said period of thirty days if it is satisfied that there was sufficient cause for not filing it within that period. The agency sends the goods for testing in laboratory if required and gives decisions on the basis of facts and laboratory report. Composition of the National Commission (1) The National Commission shall consist of- Establishment of Consumer Disputes Redressal Agencies. The State Commissions and the District Consumer for a shall have to follow the decisions of the National Commission. The Consumer Protection Act, 2019 passed on 7th August 2019, provides protection of the interests of consumers and aims at establishing authorities to address the grievances of the consumers and settle consumer-related disputes. If the aggrieved party is not satisfied by the jurisdiction of the district forum then they can file an appeal against the judgment in State Commission within 30 days by depositing Rs 25000 or 50% of the penalty amount whichever is less. It is a quasi-judicial authority, filled by the judicial and non-judicial members. The penalty or punishment may involve imprisonment for a period not more than 3 years or a fine of not more than 10 thousand rupees or both. Provided that the state government may if it deems fit establish more than one District Commission in a District. It is the highest authority in the Consumer Disputes Redressal Agencies. 10. 85% of the cases filed since the inception of NCDRC of India have been disposed of, and 15% are pending. Section -9 Establishment of Consumer Disputes Redressal Agencies. (c) National Consumer Disputes Redressal Commission established by the Central Government , which works as a national level Court and deals with amounts more than Rs.1 Crore. These are quasi-judicial bodies established under the Act to provide simple, speedy and inexpensive redressal to the grievances of the consumers. There shall be established for the purposes of this Act, the following agencies, namely:– (a) a Consumer Disputes Redressal Forum to be known as the “District Forum” established by the State Government in each district of the … Further, the total number of cases filed in the State Consumer Disputes Redressal Commission of India till 28.10.2013 is 616936. Establishment of Consumer Disputes Redressal Agencies. The authorities will also provide timely and effective redressals of consumer disputes. None of the above fora can entertain a complaint unless it is filed within two years from the date on which the cause of action had arisen. The District, State or National Forum for consumer grievance redressal will not entertain a case which is filed two years after the occurrence of the case unless the party/parties can condone themselves regarding the reasons behind the delay of filing within the specified period. In the case of grievances, consumers can file a complaint …
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